HOW WE DO IT?
DEDICATED POC and TEAM
You will have a dedicated account manager who will be your exclusive POC for all work-related activities. S/he will be responsible for all planning and strategies for your accounts. S/he will work closely with a dedicated team of campaign associates, Analytics experts and quality control analysts.
There will be scheduled weekly and monthly reports and calls, where every aspect of performance, challenges, opportunities and feedback will be discussed. We will also offer you ready-to-share client reports (including graphical reports) with your logo on them.
For large accounts with spends above $500K/month, we provide 24/7 customer service.
After onboarding, we guarantee to initiate work within 48 hours. Subsequently, we have a ticket system where we address all your concerns within 4-hour TAT of business hours.
We are confident of our deliverables and offer 60-days no contract trial period. We guarantee 100% confidentiality for our agency white label service. If you have any issue with our work, you also have the option to escalate it to the COO of our company.
We understand agency work can be massive sometimes. So we are always ready with a judicious mix of technology, tools, and human intelligence to brainstorm the best strategies for clients.